The phone is the fastest way to reach us, and it's answered around the clock. Call 215-639-0424 and tell us what the heater is doing. A leak or a heater with no hot water gets same-day priority, and we schedule those calls the same day whenever we can. For anything less urgent, the form works too.
A few details help us bring the right parts:
Don't have all of it? Call anyway, and we'll sort it out on the phone.
What the heater is doing: no hot water, a leak, noise or odd-colored water
Gas, electric or tankless
Whether it shares a chimney with the furnace (not sure is fine)
The error code, if it's a tankless unit
Roughly how old it is
Whether there's water on the floor right now
We'll call back to confirm the visit. You'll get a text reminder the day before and the day of, with a photo of the technician who's coming. Once there, we find the failed part first and then hand you the price in writing. Nothing gets repaired until you approve it.
If There's a Leak or Gas Smell. Gas smell or CO alarm. Get everyone out of the house. Don't flip switches or use a phone inside, and don't relight the pilot. Call PECO or 911 from outside and leave the heater off until it's inspected. Then call us. Leak. Close the cold-water valve on the pipe at the top of the heater. Then turn the unit off at the breaker or set the gas dial to OFF, and call 215-639-0424.
Open 24 hours. Leaks and no-hot-water calls get same-day priority.
Water heater repair for Abington Township homes by Region Home Services of Bensalem, PA.